Belvedere: frequently asked questions

No. Belvedere Visit is an independent visitor guide. The official website is belvedere.at, run by the Österreichische Galerie Belvedere. We are not the museum, we do not run the Belvedere, and this is not the official site. The tickets and tours featured here are sold by our partner Tiqets, a third party, not by the Belvedere. Official ticket for the Upper Belvedere: 23 €; ticket via Tiqets: 23 €.

On the official site the adult ticket is 23 €, the ticket for over 65s and students under 26 is 19 €, and entry is free under 19, as of 22 October 2026. With the Vienna City Card it is 21.50 €. The Lower Belvedere is 20 € and Belvedere 21 is 12 €.

On the Belvedere's own website, belvedere.at/en/tickets, or at the ticket offices at each venue. The Belvedere does not sell tickets by phone. With an online ticket you can go directly to the entrance.

Official ticket for the Upper Belvedere: 23 €. Ticket via Tiqets: 23 € at the time of writing, with no booking fee, an instant mobile ticket and cancellation up to 24 hours before the time slot, according to Tiqets. The official ticket is not refundable or changeable. Neither includes an audio guide. Read the terms of what you buy.

Yes for the Upper and Lower Belvedere: a time-slot ticket is required. For Belvedere 21 you choose only the day. With a combined ticket, the time slot is for the Upper Belvedere.

In the Upper Belvedere, in the permanent collection. The official site does not say which room it hangs in, and we have not verified it, so ask at the information desk or follow the signs.

Tiqets lists access to the Marble Hall in the Upper Belvedere ticket. The official pages we read do not state it as a guarantee, so check on the day, as rooms can close for events.

Yes. The palace gardens are free, with hours that change by month, and dogs are not allowed. The Privy Garden is open with a valid ticket, through the Lower Belvedere.

Coats, umbrellas, backpacks, travel bags and handbags go to the cloakroom, and lockers are free at every venue. There is no luggage storage: the Belvedere suggests the lockers at the Hauptbahnhof for suitcases. Food and drink may not be taken into the rooms.

Yes, for private non-commercial use, without flash, tripod or selfie stick, except in rooms and for works with a ban. Photos of wedding couples during opening hours are not covered by the general permission.

The Belvedere sets no limit and does not recommend a duration. The guided tours sold on Tiqets last 2 hours and the Belvedere's audio tours 40 to 60 minutes.

According to the official site, all areas can be reached by lift, wheelchairs are free at the cloakrooms and the toilets are accessible. At the Upper Belvedere the accessible ticket desk is the group desk, not the shop desk. The path through the park between the Upper and the Lower Belvedere is not accessible.

We could not confirm it: the official site does not list the hours for 24, 25, 26 and 31 December or for 1 January. Check the official site before you go.

The guided tours sold on Tiqets are in English (the Upper Belvedere tour) and in English or Spanish (the palace and garden tour). Two of the Belvedere's audio tours, which you can add to an online ticket, exist in 11 languages, including Italian; we did not read the prices.

According to the Belvedere's FAQ, holders of the Gold Pass, Bundesmuseen Card, Vienna Pass or Flexi Pass enter directly with an ID, without a time slot or a day ticket; a short wait is possible at peak times.

The Belvedere warns of counterfeit or overpriced tickets on unauthorised platforms and says it takes no responsibility for them. We did not find a list of its authorised partners on the pages we read. Tiqets is our partner and a third party: its Upper Belvedere ticket costs the same as the official one, and you should read its terms.

In the Marble Hall of the Upper Belvedere, on 15 May 1955, according to the Belvedere.